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Customer Relationship Management (CRM)
Customer Relationship Management (CRM) System helps to boost sales performances through providing reliable customer service and maintaining/building of close, healthy relationship with customers. In this module it includes the customer information. It helps to assist in managing and tracking detailed information of the customer like the communication history, calls, meetings, purchase details made by the customer, contract duration, etc… Furthermore, it can be used to integrate with the Sales Module to enhance sales opportunities.
Sales and Marketing
Sales System implements functions like Order Placement, Order Scheduling, Shipping and Invoicing.
It is closely integrated with organization’s E-commerce websites. Many ERP vendors offer online store fronts as part of the Sales Module. ERP Marketing Module, along with CRP, supports Lead Generation, Direct Mailing Campaign and other Marketing Works. Scheduling of Promotion is also possible, using this.
The Human Resource System will help the HR team to efficiently manage their human resources. In addition, it helps to manage employee information, track employee records like performance reviews, designations, job descriptions, skill matrix, time & attendance tracking. One of the more important sub-module in the HR module is the Payroll System which helps to manage salaries and payment reports etc. It can also include Travel Expenses & Reimbursement Tracking. Employee Training tracking can also be managed by ERP.
Finance and Accounting
Finance System manages the flow of money/capital. This module keeps tracks of all account-related transactions like expenditures, balance sheet, account ledgers, budgeting, bank statements, payment receipts, tax management, etc… With one click, the financial data of your company can be stored into the system and you can expect instant availability.
Inventory System can be used to track the stock of items. The items in the inventory has its own unique serial numbers. Through the usage of the serial numbers, the module can trace the item and its current location in an organisation.
Warehouse System is based on the concept of double entry that revolutionized accounting. It isn’t just about the consumption, loss or missing products; products are just moved from one location to another.
This allows full traceability (from customer to supplier, not limited to your own warehouse), advanced reports (e.g. inventory valuation on manufacturing counterparts locations) and a very simple user interface.
Purchase System automates procurement propositions, launch request for quotations, track purchase orders, manage suppliers’ information, control products reception and check suppliers’ invoices.
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